Achieve a clear understanding of your role as a new manager/supervisor, build up the competence required to perform this new managerial/supervisory role, and learn to execute your role with greater confidence.
Roles & Responsibilities of a
Motivating Others
- Knowledge Check
- Advantages of Having Motivated Staff
- Characteristics of Motivated Staff
- Staff Motivators
- Developing Motivation
The Coach in You
- What is coaching?
- Five Roles of a Coach
- The Coaching Model
- The Coaching Conversation
- The Feedback Planner
Delegating Effectively
- Definition of Delegation
- Overview of Delegation Steps
Managing Performance
- Purpose of Performance Appraisal
- Performance Appraisal Forms
- Performance Appraisal Approach
- Setting Objectives
- Do’s and Don’ts
Building an Effective Team
- Elements of an Effective Team
- Stages of Team Development
- Barriers to Building an Effective Team
- Overcoming the Barriers
TARGET AUDIENCE
- Newly-promoted / young managers who are new to management and require a 'toolkit' for managing people
- Experienced managers who wish to sharpen or develop new best-practiced skills
- Executives identified for greater responsibilities or promotion to a managerial position
This programme will be facilitated by either of the following course leaders.
PROGRAMME LEADERS
Eliza Quek
Eliza Quek is a highly experienced international organizational development consultant, facilitating the alignment of leadership and managerial performances to better meet their organizations’ strategic priorities, values, vision and goals through customized training programmes and executive coaching.
Her foundation years as Internal Consultant with Esso Singapore, Exxon Chemicals Asia Pacific and Esso Eastern Inc., Houston built competencies in organizational diagnosis, action learning, instructional design, conflict resolution and team building.
Vimala Chandrarajan
Vimala is a Management trainer with 10 years of Managing & training experience with some of the leading global and regional multinationals companies.
Her engaging and supportive training style allows her to achieve optimum results with different levels of staff and management. Previously Vimala was with the world’s largest publishing company, LexisNexis, owned by the Anglo-Dutch publishing giant Reed Elsevier as head of the Journal Publishing Department and was the Managing Editor of the Singapore Law Gazette (‘SLG’). In her capacity as Managing Editor, Vimala worked closely with the Law Society of Singapore. Currently she trains very regularly on management, CRM, and communications skills. She is committed to helping organisations develop effective, cohesive teams and enhance employee relations.
