management training workshops on leadership, coaching skills, team building, motivation, Negotiation Skills With Cross Cultural Communications, Effective Selling Skills, Powerful Business Presentation Skills, Performance Management & Appraisal, Internal Consulting Skills Workshop, Strategic Planning, Customer Relation Management, Time & Stress Management, Vendor & Subcontractor Management, Communications, Key Account Management, Assertive Communications Skills, Managing Conflicts, Behaviour Based Interviews, Risk Management Strategies, Supply Chain Management, LEAN six sigma

NEGOTIATION SKILLS WITH CROSS CULTURAL COMMUNICATIONS (2 DAYS)

OBJECTIVE

This workshop is designed to help sales professional to negotiate effectively, manage difficult complex scenarios and breaking the deadlocks in negotiations.

KEY WORKSHOP HIGHLIGHTS

How to Manage the Process of a Negotiation (Case study/Practice session)

Understand Needs/Stated and Hidden needs
Manage climate of a negotiation – Time/Place/Mood
Choose style to conduct negotiation - Cooperative Style or Competitive Style

Understand the “Range” of a Negotiation (Practice session on common ground)

How to sell more
How to build and locate common ground

“Tactics” (Practice session)

The use of tactics to balance Negotiation Power
Opening tactics
General tactics

Personality/Cultural Standards

Concept of Time and Space
Gender Issues
Etiquette and Rituals
Values
Hospitality, Networking and Socialising
Concept of face
Respect for Authority
Decision-making

Basics to Working with People in Asian Countries

Establishing Trust and Credibility
Handling Difficult People and Situations Effectively
Testing your Assumptions: Is a YES really a YES
Dos and Don’ts in Running Meetings
Getting Asian People to Participate in Meetings and other Social Situations
Working with Asian Women