management training workshops on leadership, coaching skills, team building, motivation, Negotiation Skills With Cross Cultural Communications, Effective Selling Skills, Powerful Business Presentation Skills, Performance Management & Appraisal, Internal Consulting Skills Workshop, Strategic Planning, Customer Relation Management, Time & Stress Management, Vendor & Subcontractor Management, Communications, Key Account Management, Assertive Communications Skills, Managing Conflicts, Behaviour Based Interviews, Risk Management Strategies, Supply Chain Management, LEAN six sigma

PURPOSE

Business has changed. What was once a stable and predictable environment is today a global arena with new competitors, changing technology and shifting markets and fluctuating monetary conditions - all in a corporate atmosphere of mergers, downsizing, restructuring and uncertainty.

Management’s challenge is to develop the processes effectively to implement its vision and strategy. It is no longer enough to build good plans but to be able to effectively lead in the execution of these plans. Leadership and the essential behaviours of business leaders is a critical element of a successful business. Building a successful business begins with the right leadership to bring about development of good plans and effective execution of those plans.

Taking risks and innovating and empowering teams, establishing a common purpose/shared vision and adopting entrepreneurial initiatives are all part and parcel of what organisations are striving for. With businesses becoming more cross-functional, the management of cross functional teams skills require significantly different and new mindsets.

LEARNING OUTCOMES

The WORKSHOP will reinforce the following learning objectives:

Identify their personality style and understand their personal strengths and weaknesses
Use their personal profile to their advantage
Understand other people’s style and improve interpersonal relationships and performance
Identify the individual’s change responsiveness.
Develop actions plans for improvement.

Role of a Leader
Myths, behaviours, assumptions, and perceptions

Discover Your Personality Style
Participants use the personality profiling tools to uncover individual and other people’s different behavioral styles, and discuss how each style can be applied to build positive relationships with co-workers and customers

Situational Leadership
Discuss the leadership styles.

Adapting Your Leadership Style
Role play of interpersonal interactions and profiling others

Building Effective Teams
Understand the phases of team development and apply the appropriate leadership styles for each phase. Profile your team’s development phase.

Leader as a Communicator
Using Communication Techniques Mentoring & Coaching
Factors That Limit Performance
Importance of Questions
Learning how to really listen.
Using Reflective Responses

Leading Change
Understand the nature of change.
Understand how individuals respond to change.
Understand how change is perceived and understand reactions to change.

Action Planning
Developing personal action plans to bring learning back to the workplace. Using experiential approach participants will be able to apply what they learn in a learning risk-free environment.

WHO MUST ATTEND

First line supervisors or new managers who are in charge of teams. Newly-promoted/young managers who are new to management and require a 'toolkit' for leadership skills. Experienced managers who wish to sharpen or develop new best-practiced skills. Executives identified for greater responsibilities or promotion to a managerial position.