management training workshops on leadership, coaching skills, team building, motivation, Negotiation Skills With Cross Cultural Communications, Effective Selling Skills, Powerful Business Presentation Skills, Performance Management & Appraisal, Internal Consulting Skills Workshop, Strategic Planning, Customer Relation Management, Time & Stress Management, Vendor & Subcontractor Management, Communications, Key Account Management, Assertive Communications Skills, Managing Conflicts, Behaviour Based Interviews, Risk Management Strategies, Supply Chain Management, LEAN six sigma

MANAGEMENT 101 FOR NEW MANAGERS (3 DAYS)

PURPOSE

To build a common language and have participants share a common framework in viewing their roles and accountabilities as the first line management. To build core skills and align them to the management competencies identified by the management.

OBJECTIVES AND OUTCOMES

At the end of the three day workshop, participants will:

Feel inspired and embrace their role and accountabilities as first line managers
Accept the need to change behaviors as they transit from professional roles to leading and managing teams
Have analyzed their values, attitudes, assumptions and beliefs when taking on leadership and management challenges
Have identified strengths to leverage on and addressed weaknesses in a constructive manner
Own and develop Personal Action Plans to:
continuously learn and enhance their skills and
improve an aspect of team performance

METHODOLOGY

The workshop will be highly interactive, facilitating participants’ learning through discussions, experiential exercises; case examples, video clips and skills practice role plays.

Prior to the workshop, participants will be required to undertake:

An e-training needs analysis. Information gathered will be used to develop the detailed agenda of the workshop
Relevant reading assignment
Completion and self scoring of a Leadership/Management competency questionnaire aimed at promoting self knowledge

KEY WORKSHOP HIGHLIGHTS

Importance of the Right Attitude
Behavioural Styles
Goal-setting
Delegation
Communication
Managing Conflict
Motivation – From Theory to Practice
Building and Leading a Team
Coaching – A Prime Management Function
Boss Relationship

THE WORKSHOP WILL BUILD THE FOLLOWING SKILLS:

Relevant management tools – inspiring and motivating teams
Management – work planning, organizing and delegating
Directing – communicating clearly, listening and asking questions taking cross cultural factors into account
Controlling – monitoring and adjusting performances
Building high performing teams
Effective communication skills
The most relevant concepts, responsibilities and tasks in people management

WHO MUST ATTEND

First line supervisors or new managers who are in charge of teams. Newly-promoted/young managers who are new to management and require a 'toolkit' for managing people. Experienced managers who wish to sharpen or develop new best-practiced skills. Executives identified for greater responsibilities or promotion to a managerial position.

+ Training