Our Consultants/Trainers


ELIZA QUEK
Contact: eliza.quek@smca.com.sg

International HR and Organization Development Consultant

Eliza Quek is a highly experienced international organizational development consultant, facilitating the alignment of leadership and managerial performances to better meet their organizations’ strategic priorities, values, vision and goals through customized training programmes and executive coaching.

Her foundation years as Internal Consultant with Esso Singapore, Exxon Chemicals Asia Pacific and Esso Eastern Inc., Houston built competencies in organizational diagnosis, action learning, instructional design, conflict resolution and team building.

She ran the Human Resource Development function at Singapore Press Holdings, conceptualized and implemented a competency based appraisal, career development, talent management and succession planning system.

Her career in external consultancy brought opportunities for her to add value to clients’ strategic management, leadership, cross cultural management and project management competencies. She has facilitated the evolution of functional, customer centered delivery systems and cultures; creative problem solving and effective decision making and enhanced client’s systems thinking skills and their ability to manage complexity and paradoxes.

She has built coaching and mentoring skills among Preceptors who are members of the Singapore Pharmacy Board and Keppel Land senior managers; cross cultural management and negotiation skills among senior management at Thermo Electron, Tesco and Eka Chemicals; Akzo Nobel; Discovery Planning skills among Nokia senior management; re-branding, identity and image management in the Al Rostamani Group, Dubai and leadership, change and performance management in Ethiopian Airlines.

She combines her consultancy career with part time academic teaching of Business Strategy, Ethics, Management Futures, Entrepreneurship and Enterprise Development, Marketing Communications, Creativity, Innovation and Change and on-line MBA supervision at the University of Surrey, Portsmouth and Singapore Management University business schools and the Open University.

Eliza holds a M.A. in Manpower Studies, Birkbeck College, University of London and a B.A. in Sociology and Philosophy, University of Singapore. She is Member of ILT (The Institute for Learning and Teaching in Higher Education); trained by the Open University as on-line, E Facilitator; a licensed Instructor of Forum Corporation’s Leadership and Influence programmes and trained in Forum’s Project Leadership skills and certified Cultural Transformation Tools Consultant.


MICHAEL A. PODOLINSKY
contact: mike@smca.com.sg

Michael A. Podolinsky is a master at Executive Development. He develops people who develop people, teaching them how and where to focus for success. Working with audiences from 4 to 4,500 people across 6 continents in 25 countries, he is impacted over 11 million people worldwide. Unlike other speakers, his SUCCESS SYSTEM ensures and even guarantees results from your next meeting or event.

Expertise:

Michael authored the books on these subjects! ‘Mining For Gold’. teaches executives how to get feedback from even the quietest employees. ‘Smart Leadership’, ‘Go For Your Goals’, ‘Winning At Work’ and ‘E-mail & Voicemail Tools’ influence almost 100,000 executives worldwide to boost productivity personally and for their teams.

Experience in Business:

Prior to moving to Asia in August of 2003, he sat on President George W. Bush's Small Business Advisory Council and was the Minnesota State Chair.
Business owner himself for 22 years (17 years in the Asia Pacific region), formerly responsible for the USA's largest martial arts school, award winning sales person and president of training and speaking societies, he possesses the real-world, practical skills and knowledge to help you transform your people.

Michael A. Podolinsky’s Speaking Kudos:

- Walters’ International Speakers Bureau, “Consummate Speaker of the Year"
- "Motivational Speaker of the Year" named by his speaking peers
- One of only 5 American speakers named, "Honourary Member of the National
- Speakers Association of Australia"
- Keynote Speaker for NSA Australia & NSA New Zealand national meetings
- Twice Past President of the NSA - MN
- NSA - MN Speaker Member of the Year
- Founding member of NSA - MN, IGAB, NSA International PEG, NSA Bureau PEG

Experience on the Platform:

With over 500+ clients using his expertise and having spoken to over 1,800 audiences, he is currently a special advisor to the board of directors of the Asian Speakers Association. He was also named, Motivational Speaker of the Year by his speaking peers and is one of only 5 American speakers named, Honourary Member of the National Speakers Association of Australia.

In 1995 Walter's International Speakers Bureau awarded him their Consummate Speaker of the Year! award. He is the only speaker ever to be honoured to serve the National Speakers Association Minnesota Chapter TWICE as president, (both times the association doubled or tripled their budgets.) He is also the 2002 winner of the Mark LeBlanc speaking industry leadership award. Currently, he is a founding member and special advisor to the board of directors of the Asia Speakers Association.

VIMALA CHANRARAJAN
Contact
: vimala@smca.com.sg

Vimala is a management communications trainer with 10 years of management experience with some of the leading global and regional multinationals companies.

Before this she worked for 5 years with leading law firms in Singapore and during this time she worked closely with some of the world’s leading law firms, including Mayer, Brown & Rowe from the United States of America and Masons of the United Kingdom on multi-million dollar lawsuits and arbitrations involving some of the world’s largest corporate entities.

Previously Vimala was with the world’s largest online publishing company, LexisNexis, owned by the Anglo-Dutch publishing giant Reed Elsevier as head of the Journal Publishing Department and was the managing editor of the SLG (Singapore Law Gazette). In her capacity as managing editor, Vimala worked closely with the Law Society of Singapore and other key stakeholders such as senior counsel, lawyers, academicians and international legal authors. Vimala was also heading the task of marketing, branding and sales of the SLG and within a year of being the manager, the readership of the SLG and sales doubled.
Vimala then moved on to join a multinational IT company, CrimsonLogic, and took on the role of Marketing and Project Manager. As project manager, Vimala managed various projects including developing a business information portal for the Accounting and Corporate Regulatory Authority (‘ACRA’) of Singapore and the launch of LawNet2, a high profile event involving the Chief Justice, the Attorney General’s Chamber and the entire legal faculty of Singapore. Vimala also worked closely with various leading marketing and branding figures including the creators of the Singapore Girl advertisement that shot SIA to fame.
Vimala has also gained extensive public speaking experience through her stint with civil service as a Prosecutor and conducted prosecutions under various legislations. In addition to her work experience, Vimala has also published various articles in international journals and local journals such as NUS publications.

Vimala is a law graduate from United Kingdom with engaging and supportive training style allows her to achieve optimum results with different levels of staff and management. She has done training and public speaking and coaching programmes for organizations including Crimsonlogic, Ministry of Manpower, Singapore Academy of Law, Law Society of Singapore, LexisNexis, Ras-Al-Khaimah, Government of Brunei and Government authorities of India, Australia, China and Saudi Arabia.

Some of her clients, among others, include Caterpillar, EMC, American Club, HMV, Concordia MOE, Atlas Marine, Knowledge Universe, Research Instruments, PowerSeraya , Sage Software, Hwa Chong Junior College and SPRING Singapore.

This is what Vimala’s clients have to say:
“Very engaging course by a very engaging coach” EMC

“Great course! Very relevant and helpful. Trainer well knowledgeable” Concordia Singapore

“We wish to express our gratitude for making it so clear for us to understand, we truly enjoyed the class” Director, Atlas Marine
Singapore


“You gave a good overview of what is needed as a manager. Helps me to understand the skills needed. Lots of video clips to enhance learning. Good!”   Ministry of Education

“Thank you Vimala for conducting this very interesting workshop over the last two days.  The workshop has been most useful to new managers like me as I ‘discovered’ what was wrong with me as a manager” Tan Guat Kheng, Research Instruments


DAVID MACDONALD

David has over 20 years of experience in business development and leading teams. He held several senior sales management and marketing positions with major blue-chip organizations in the UK, including the Royal Bank of Scotland Group and Barclays Group.

Seven years ago, David co-founded a major consulting firm. Since the company's launch, he has worked on over 50 major training and consulting assignments. These include helping clients and their teams develop sales excellence, instilling innovation into corporate cultures, developing high performance teams and facilitating strategic planning workshops. Amongst other on-going responsibilities, he is currently coaching and mentoring a team of senior managers for a global change management initiative following the methodology and principles of "Blue Ocean Strategy".

David's practitioner's background and experience in developing business through people, while harnessing effective communication, sales and management processes, gives him a broad and relevant understanding of the organizational and people issues influencing business development throughout the region.

Recent clients that David has worked with include Credit Suisse, BASF, Timberland, American Airlines, Petronas, BNP Paribas, Accenture, UBS, Axa, Allianz, Ayudhya, Allianz Life, Bank Negara Indonesia, Cathay Life, Generali, HSBC Insurance, Maybank, OCBC and Prudential. He is regularly invited to speak at regional conferences on sales, sales management and human capital development issues.

Having "come up through the ranks" in his professional career, David is at ease dealing with people from all levels of an organization and, with the experience gained in Asia over the past few years, he is completely comfortable dealing with multi-cultural issues and people from diverse backgrounds and with varying degrees of experience.


HUA PAK CHEONG
contact: hua@smca.com.sg

Mr. Hua is one of the Singapore most sought after trainer and consultant and has been training successfully for the past 20 years. Before specializing in training consultancy, Mr. Hua spent more than 18 years in the corporate world after leaving the civil service. Of these 18 years, 3 years were with an American electronics (LED/LCD display) manufacturing plant as a production supervisor, and later as final testing line supervisor; and 15 in the banking industry in various positions (including human resource development) in both local and foreign banks.

His experience covered corporate treasury marketing (in the Singapore branch of an American investment bank), and training and development in United Overseas Bank (UOB). He was seconded from UOB to head Singapore's Institute of Banking & Finance as its Director in the early 1980s. He then became Standard Chartered Bank’s South East Asia regional head in charge of training and development, management succession, career planning and development. His geographical responsibilities in Standard Chartered covered Singapore, Malaysia, Indonesia, Thailand, Brunei, Philippines, Vietnam and Australia.

As a Certified Behavioral Consultant, Mr. Hua specializes in behavioral skills training areas like:

Leadership skills using the Situational Leadership® program of the Center for Leadership Studies of Dr Paul Hersey, the originator of the proprietary Situational Leadership® model

Behavioral skills such interpersonal relationship skills, conflict management skills, assertiveness skills and negotiation skills

Indoor teambuilding skills using the proprietary Search For the Lost Dutchman’s Gold Mine® simulation

Change management skills using the proprietary Square Wheels™ approach

Mr Hua is a licensed administrator, user and interpreter of various proprietary behavioral instruments such as:

Saville and Holdsworth’s range of Occupational Personality Instruments

Strength Deployment Inventory® (SDI)

DISC® Personality Profiling System

TEAMS® Profile

Stress Evaluation Profile

He is also a trained administrator and implementer of the assessment centre method.

As a consultant since 1992, he has worked with a wide range of clients throughout South East Asia (Singapore, Malaysia, Indonesia, Brunei, Vietnam, and Bangladesh) that include multinational corporations, local corporations, and government-linked companies in the above training specialization.

Organizations that have benefited from his training services and/or programs have come from electronic-manufacturing, non-electronic-manufacturing, IT services, consumer products, engineering, construction, oil exploration, banks and financial institutions, and the government sectors.

Mr. HUA has BSc (Econ) (London), MBA (Strathclyde), Certified Behavioral Consultant (IML, USA), and Licensed Situational Leadership® Trainer.


CAROLINE JOSEPHINE DAWSON

Caroline Josephine Dawson holds a Master of Arts degree in Mass Communications from the Nanyang Technological University (NTU), Singapore. She has more than 8 years of invaluable experience in teaching business, environmental and technical communication and 10 years in the field of journalism and publishing.

Caroline has trained operational, supervisory and managerial staff from various organizations. Her track record includes:

As an Editor of 4 publications, i.e. Executive Inc, The Hemispheres, The Hemispheres Kid and Koolkidz Magazine, Caroline is presented with opportunities to conduct all facets of written communication to not only the corporate sector but students and aspiring writers as well. Caroline has also written several articles which have all been published in established local magazines. Her dissertation “Effective Ways of Promoting Environmental Consciousness among School Children in Singapore” is kept in Nanyang Technological University (NTU) and various nature organisations in Singapore as resource and reference material on environmental and persuasive communication.

In addition, her professional work experience as a Corporate Trainer has required her to market the value of her programs and persuade clients to value and understand the urgency of good communication skills in the work force. She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for workshops.

Caroline has also conceptualized, produced and delivered courses such as written and oral presentation skills, communication relationship management, business communication, customer service, teambuilding and administered psychometric profiles (MBTI), among others. Her experience in working with public sector training has become one of her training strengths. Participants of her training workshops attest to her motivational, instructional and highly experiential training methodology.

Caroline is also the Assistant Secretary to the International Women’s Federation of Commerce and Industry (Singapore), Advisor to the SMGM Foundation, India and Member of the Business and Professional Women’s Association (S) 3rd Chapter and Society of Singapore Writers where she lectures on effective business writing and communication skills. She has attained the Diploma in Teaching English to Speakers of Other Languages (TESOL) certification through the London Teacher Training College and also teaches English as a foreign language. Her academic qualifications and wide ranging expertise in the field of communication will certainly enrich the training and coaching programs she conducts.


MICHAEL LEE

Michael Lee is a training consultant who helps organizations improve productivity through training and development of its human resources. He is a dedicated trainer who inspires participants to develop and reach their full potential.

He has successfully conducted a wide variety of programmes including customer service, team-building, creativity and innovation, instructional and speaking skills, selling and marketing skills and even music and guitar lessons.

Michael's previous work experience includes being training manager for two banks and two multi-national electronics companies. Collectively, he has about 12 years of experience in varied fields of engineering, electronics, manufacturing, banking and human resource development.

He has developed the reputation of being an effective motivational trainer, a stimulating and entertaining speaker, as well as a presenter with great “take-home” value. He has the ability to make his classes lively, interesting, practical and inspirational. Audience finds him thought-provoking, inspirational, witty and fun; business clients describe him as having a passion for win-win thinking and friends testify to his ability to pluck humour and a life lesson out of any situation.

In his leisure hours, Michael plays and teaches the flamenco guitar, takes up magic as a hobby and also draws and paints.

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