Upcoming Events
Achieve a clear understanding of your role as a manager/team leader/HOD, build up the competence required in your role and learn to execute your role with greater confidence. Identify what type of leader you are and how to adapt your leadership style and learn to use delegating as a means to motivate your staff. Be an effective manager by having effective performance management appraisals, coaching and feedback conversations, and build effective teams.Read more»
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The ROM-II (The Role Of Manager-2)
After the success of The ROM, the best selling public and in-house workshop, SMCA is excited to launch The ROM-II. The ROM-II is a comprehensive workshop comprising of 6 core modules that build on competencies that are crucial to HODs/managers/supervisors performing their roles with greater confidence. This course will help you identify conflict styles and strategies for resolving conflicts, understand and develop a negotiation based mindset, learn the traditional versus competency based interviewing skills. Identify strategies for conducting competency based interviews. Identify the different types of meetings and reasons for holding them, learn how to structure, set action points, run and close a meeting. Understand the importance of balancing stress and acquire coping skills to combat stress. Identify time stealers and prioritise task list to better manage time. Read more»
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Step Up to Situation based Leadership
Leaders do not lead things, numbers, or projects; leaders lead people - leadership is the foundation, basis and cause behind organizational performance. It does not matter if you have the best technology, the best products, or even the best talent. Long-term success of your organization, department or team is guaranteed by the way you lead it. This workshop will pave your path to success in today's competitive market by equipping you with leadership best practices.Read more»
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Managing Difficult People & Bosses Assertively
Conflict researchers have recently found that while relationship conflicts based on personality clashes and interpersonal antagonism are detrimental to group performance, individual morale and overall productivity, task conflicts are often beneficial in many situations. Learn how to re-adjust perceptions, develop strategies and resolve conflicts in a constructive manner and achieve win-win results.
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Influencing Communication Skills for Managers
The key traits and qualities organizations require of their managers is the ability to influence their staff to achieve the organizations goals. An effective manager is one who has interpersonal skills and ability to understand various cultures, intrapersonal skills with the ability to understand personal characteristics and value systems and the ability to influence staff by understanding the dynamics of influencing people and expanding their influence to link staff needs with management's task needs.Read more»
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The Art of Negotiations
Negotiation is an universal activity; managers and executives bargain and practise give-and-take more often than we realise. They negotiate with customers, vendors, government officials, peers, subordinates and even their own bosses. Even though negotiation is a common activity in intra-organizational as well as inter-organizational settings, not everyone realises that negotiation skills are a powerful prerequisite for managers and those with business careers.Read more»
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Effective Selection & Behavioral Interviewing Skills
Research proves that hiring mistakes are costing businesses millions in lower performance, lower engagement, higher turnover, low morale, loss of customers and business due to poor employee attitude. This course will provide HR and non-HR managers with an understanding of today’s essential talent acquisition and performance management techniques. Learn to hire the right individual and retain the right people to maximise your productivity.Read more»
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Coaching & Mentoring Skills
Coaching and mentoring can substantially increase staff productivity by increasing outputs relative to inputs. It also helps motivate staff and encourages a learning environment and improves knowledge management. Organizations that coach and mentor staff have greater organizational strength, customer service, staff retention, cost reductions, bottom line profitability with top line revenue and reduced complaints. Read more»
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Leading Teams to Success
Effective teams have synergy while ineffective teams are a drain on resources. Learn to identify each staff's strengths and create effective teams. Harness the combined potential of highly motivated teams that share a combined goal, motivate each other, resolve conflicts among themselves and strive for team success rather than just individual success.Read more»
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Powerful Presentation Skills
Steve Jobs' presentations are the most watched presentation event on the web. Imagine how many marketing dollars you would save if you were able to present like Steve Jobs while earning yourself company-wide reputation as an expert in your job.Read more»
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For customised and in-company courses. Call or write to us now for free consultation.
[T] (65) 6652 3403
[T] (65) 6400 7674
[T] (65) 9855 1006
enquiry@smca.com.sg
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